Job Title: IT Support Specialist Location: Allen, TX Schedule: Full Time, 9 AM - 5 PM CST, Monday to Friday Employment Type: Direct Hire Salary Range: $50,000 - $70,000 per year About Us: Our client is seeking an enthusiastic IT Support Specialist to join their team and contribute to their mission of delivering exceptional IT services to their internal employees. Position Overview: As an IT Support Specialist, you will play a crucial role in their IT team by offering technical support and m
Director of IT End User Support Direct Hire Opportunity Sorry, no sponsorship Onsite in Houston, TX Our client, a leading legal services company based in Houston, is looking for a Director of IT End User Support who has experience transitioning off an MSP to an internal team for Level 1 support, including desktop support, patching, and virus updates. The position will manage all support-related vendors, ensuring high-quality, customer-centric support services to end-users. The Director will coll
The role of Senior End User Services Analyst will be responsible for providing 1st & 2nd line support to DTCC employee's globally. The Senior End User Services Analyst will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLA's. Incidents range from Hardware, Software, Telephony, Mobile Phone (BYOD) DTCC virtual infrastructure, network connectivity and Printers. The Senior End User Services Analyst will troubleshoot technical support incidents
Position Summary \tManage overall user trial testing for Samsung's unreleased products, handling multiple projects simultaneously. \tEnsure smooth operation of User Trials and troubleshoot issues \tEvaluate user-reported issues from a user perspective to decide whether to register them internally. \tDesign, implement, coordinate, and oversee the user trial process, identifying potential risks and maintaining a risk management program. \tMaintain accurate records and documentation throughout
Summary At Apple, we strive to achieve surprise and delight for every one of our millions of customers around the world. We are currently looking for a User Research Operations Engineer to join the Human Engineering team. You will manage the data collection process for multiple investigations in parallel. You will possess outstanding interpersonal communication skills, great attention to detail, and a commitment to conducting high quality research. Key Qualifications Able to quickly engage an
Position Summary \tLead and manage overall User Trial testing for Samsung's unreleased products \tEnsure successful execution of multiple projects simultaneously \tStrategic planning and execution, identify and mitigate potential risks \tMeet market impact and product specification standards \tCollaborate with Client-side Project Management, R&D, and QA teams \tGather project considerations and information for comprehensive project plans \tReview defects registered by end-users and facilit
Position Summary \tLead and manage overall User Trial testing for Samsung's unreleased products \tEnsure successful execution of multiple projects simultaneously \tStrategic planning and execution, identify and mitigate potential risks \tMeet market impact and product specification standards \tCollaborate with Client-side Project Management, R&D, and QA teams \tGather project considerations and information for comprehensive project plans \tReview defects registered by end-users and facilit
Job#: 2005065 Job Description: Mobility & End User Services Architect Location: Hybrid in San Antonio, TXDuration: PERMANENT / FULL TIMESchedule: Monday-Friday 8am-5pm Summary This is a combined practical and strategic position that involves establishing technical strategy, defining enterprise architectures and leading architecture roadmaps for Enterprise Mobility and End User compute solutions from a technology perspective. The position provides technical guidance and training to the implem
